Privacy Policy

MMS TEXTILES LTD | Policy Effective Immediately

1. Information About Our Business

This online retail fashion store is owned and fully operated by MMS TEXTILES LTD, a UK registered clothing retail enterprise based in Manchester. Our core business covers men’s linen apparel, tailored casual trousers, bohemian style matching outfits and exclusive men’s fashion statement pieces. We strictly follow all UK domestic data protection legislation and relevant consumer privacy rules applicable to online retail merchants. All personal information collected from visitors and paying customers will only be processed within the scope of legitimate retail business operations, and we will never misuse or disclose customer data without formal written consent.

2. Customer Information We Collect & Mandatory Storage Retention Periods

We only gather information that is essential to complete order delivery, provide customer support, record commercial transactions and optimise our online shopping experience. Every category of user data follows a fixed, clear storage time limit; once the retention period expires, relevant data will be automatically and permanently erased from our internal storage systems. Specific retention rules are listed below:

• Full order contact data including full name, residential delivery address, email address and contact mobile number: retained for 7 full calendar years, to comply with UK tax filing, commercial accounting and consumer dispute record requirements.
• Registered customer account personal profile data including saved size preferences, style favourites and saved delivery addresses: stored for 3 consecutive years counted from the date of your last active website login.
• All customer service chat messages, email enquiries, return consultation records and complaint communications: preserved for 24 months starting on the day we mark your service case as fully closed.
• Anonymous website browsing behaviour data including page click records, product browsing history and device access labels: automatically cleared every 12 months, with no personally identifiable information attached to these statistics.
• Voluntarily subscribed fashion newsletter contact emails: kept until you submit a formal unsubscribe request via email or page subscription management tool.

3. Legal Usage Scope For Your Personal Data

All collected personal details will only be utilised for direct retail service purposes related to your orders and website usage. The allowed use scenarios include processing your fashion product purchase orders, coordinating parcel delivery with authorised local logistics providers, replying to your pre-purchase size, fabric and style consultation messages, handling product return, exchange and after-sales care applications, sending order shipping status updates to your email, and distributing seasonal bohemian fashion styling newsletters only if you have actively opted into this service.

We establish strict internal data access limits for all our staff. Only team members responsible for order processing and customer support are granted limited access to your personal information. Our company will never sell, rent, trade or transfer your full personal datasets to third-party marketing companies, fashion advertising agencies or unrelated retail brands under any circumstances without your explicit signed written approval.

4. Restricted Third-Party Information Sharing Rules

The only third-party service providers we may share minimal customer information with are officially vetted UK logistics carriers, and data sharing is limited exclusively to information required to successfully dispatch and deliver your ordered apparel parcels. Shared content is restricted to recipient name, delivery address and contact phone number only; no extra personal profile or browsing data will be sent to delivery partners.

All cooperating logistics suppliers sign binding data protection agreements with our company before accessing any customer information. These carriers are prohibited from storing, reusing or distributing your personal data for any independent marketing, advertising or unrelated business activities once your parcel delivery is completed.

5. Your Full Legal Rights To Control Personal Data

Under UK data protection regulations, you hold complete controllable rights over all your personal information stored within our system. At any time without extra charges, you may submit a formal written request to view a full copy of all data we have stored under your identity, submit amendments to incorrect address, contact or personal preference information, or place a permanent erasure request to fully delete all your customer records from our servers.

You retain the right to instantly withdraw your consent to receive fashion newsletter marketing emails at any time through the unsubscribe link attached to every newsletter email we send. After receiving your formal data access, modification or deletion request via our official business email address, our customer service team will fully review and complete all required procedures within a maximum processing period of 30 working days, and send a written processing result reply to your submitted contact email.

6. Website Functional Cookie Notice

This fashion retail website applies basic functional cookies to maintain stable shopping browsing experience for all visitors. The core functions supported by cookies include retaining your product cart selected items during page switching, remembering your previously selected apparel size and style filter preferences, and recording simple anonymous page access statistics to help us optimise our bohemian clothing product display layout.

You are fully authorised to adjust, restrict or fully disable website cookie acceptance through the privacy setting panel of your personal web browser at any time. Comprehensive rules covering cookie classification, storage duration and data collection limits are fully listed on our independent dedicated Cookie Policy page available on this website.

7. Official Contact Details For All Privacy Related Enquiries

If you have any questions, doubts or formal requests related to this privacy policy, personal data storage rules or customer information protection, you may contact our dedicated data enquiries team through the complete official business information listed below: