Shipping & Delivery Terms

MMS TEXTILES LTD | Terms Effective Immediately

1. Business Information

This men’s bohemian fashion retail website is managed and operated by MMS TEXTILES LTD, a registered clothing retailer. All delivery, return and refund rules stated within these terms apply to all apparel orders placed through our official online store, covering linen shirts, tailored trousers, boho matching sets and men’s fashion statement pieces. All logistics arrangements are fulfilled by vetted professional delivery carriers.

2. Standard Delivery & Free Shipping Rules

All valid orders placed on our website qualify for complimentary standard delivery, with zero delivery charges applied to every customer order. No minimum order value is required to unlock free shipping for any residential delivery address submitted during checkout.

• Standard delivery processing window: All orders will be packed and dispatched within 1–3 full working days after successful order submission, excluding weekends and official public holidays.
• Standard delivery transit timeframe: Parcels will arrive at your nominated delivery address within 3–7 working days after dispatch confirmation, depending on local carrier regional schedules.
• Delivery address responsibility: Customers must submit complete, accurate residential address details including house number, street name, town and full postal code. Our business will not take liability for delivery delays or lost parcels caused by incomplete, incorrect or outdated address information provided by buyers.

3. Return & Exchange Shipping Fee Rules

We implement tiered return shipping standards to deliver fair shopping support for all customers purchasing men’s bohemian apparel:

• First-time return or exchange request for each customer order: complimentary return shipping covered fully by our company. Customers will receive a pre-paid return label via registered email after valid return application approval, with no out-of-pocket return delivery cost required.
• Subsequent return or exchange applications submitted for the same individual order after the first free return: return delivery fees will be borne by the customer. Final return shipping cost will be notified to the buyer at the moment of return application review, calculated based on garment weight and delivery zone.
• Return eligibility premise: All returned items must remain unworn, unwashed, undamaged, with original fabric labels and packaging intact, and submitted for return application within 30 calendar days of parcel delivery confirmation.

4. Refund Verification & Clear Arrival Timeframes

Once our warehouse team receives, inspects and approves your returned goods in full compliance with return eligibility standards, our team will initiate your full refund procedure without unnecessary delay. Fixed fund arrival timelines are defined as below:

• Internal refund submission: Refund requests will be created in our business system within 2 full working days after successful goods inspection completion.
• Funds arrival timeframe for customer accounts: Refunded funds will reflect in your original payment account within 5 to 10 consecutive working days counting from the date we submit the refund request. Variations in arrival speed depend solely on the internal processing schedule of your personal payment account provider, which sits outside our business’s direct control.
• Partial refund rules: For partial returns of multi-item orders, only the value of returned eligible garments will be processed for refund, and relevant free shipping benefits will not be revoked for the original order.

5. Delivery & Logistics Liability Disclaimer

Our company sets out clear limitation of liability terms for all delivery and logistics related incidents, to clarify respective responsibility boundaries between our retail business, delivery carriers and customers:

• Force majeure exemption: We shall not be held liable for delivery suspension, transit delays, parcel damage or loss triggered by uncontrollable force majeure events, including public health restrictions, extreme adverse weather conditions, carrier operational strikes, regional logistics network breakdowns, and government official traffic control orders.
• Carrier third-party liability: All parcels are handed to licensed independent logistics providers after dispatch. If parcels are lost, damaged or delayed during transit due to carrier operational negligence, customers shall submit compensation claims directly to the appointed delivery service provider; our business will provide supporting order documentation to assist claim processing but shall not bear direct financial compensation liability for carrier errors.
• Unattended delivery risk exemption: If delivery carriers complete unattended doorstep drop-off per customer pre-authorisation, our business will not compensate for subsequent parcel theft, loss or damage occurring after unattended delivery completion.
• Size/style subjective dissatisfaction exemption: Delivery and return shipping free policies do not constitute a guarantee of subjective fit, fabric texture or personal style satisfaction. Free return shipping support is offered for genuine manufacturing defects or incorrect item delivery, while subjective preference returns follow the tiered return shipping cost rules outlined in Section 3.
• Address change post-dispatch: Once parcels have been dispatched to the submitted delivery address, address modification requests cannot be processed, and our business disclaims liability for delivery failures caused by late address change demands from customers.

6. Terms Update Rules

MMS TEXTILES LTD reserves the right to adjust, revise or update these shipping and delivery terms at any time without prior individual customer notification. The latest valid version of terms will be permanently published on this dedicated website page, and all orders placed after policy updates take effect shall comply with the newest published regulations.

7. Enquiry Contact Information

For all enquiries regarding delivery schedules, return label requests, refund progress tracking and logistics dispute assistance, contact our official business channels below: